Austin-Travis County Emergency Medical Services has been recognized by the International Academies of Emergency Dispatch as an Accredited Center of Excellence in Emergency Medical Dispatch. This marks the eight time the department has been recognized.
ATCEMS received its initial recognition as an ACE in 2000, becoming the first emergency communications center in Texas to do so, and has maintained this accreditation (which is re-evaluated every three years) for the last 22 years. Only ten other agencies in the world have achieved such long-standing accreditation.
Accreditation from the IAED is the highest distinction given to emergency communication centers.
“Accreditation is truly a pinnacle achievement,” said Christof Chwojka, Accreditation Board Chair at IAED. “We applaud the dedicated call-takers, dispatchers, and leadership team at ATCEMS, for their commitment to quality, and for meeting that high standard that few achieve. We know their community can count on these first, first responders to do an outstanding job.”