Pflugerville Council Secures New EMS Contract

Pflugerville City Council takes another step toward creation of a major mixed-use development

At its November 9 meeting, the Pflugerville City Council authorized the city manager to execute a contract with Acadian Ambulance Services of Texas to provide emergency medical services for the City of Pflugerville, as well as its extraterritorial jurisdiction, beginning January 1, 2022. Securing this contract guarantees residents of Pflugerville and the ETJ will receive emergency medical care following Travis County ESD No. 2’s anticipated withdrawal of its ambulances after December 31.

According to city officials, the following are key points of the new EMS contract:

  • This is a two-year contract for the exclusive provision of emergency and non-emergency medical services in the City of Pflugerville (non-exclusive within the ETJ) with the option to renew for two additional one-year terms.
  • Under this contract, Acadian must provide four ambulances in the City of Pflugerville, and the number of ambulances can be increased based on meeting the required 8-minute response time within City limits and 10-minute response time in the ETJ.
  • To maintain the highest quality of service, the City of Pflugerville will be able review the contract semi-annually and monthly response time reports will be provided by Acadian.
  • Acadian’s fee schedule will be reviewed by City Council annually, with the option to file an objection.
  • The contract is at no cost to the City, except for any costs incurred as part of the City’s responsibility to administer the contract, and Acadian is wholly responsible for determining the location of and procuring any facilities.

This contract ensures services will continue without interruption or impairments to the efficacy of ambulance services, the city said.

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