TCAD Hit with Ransomware Attack

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The Travis Central Appraisal District has been hit with a ransomware attack that has impacted certain services offered for Travis County property owners. 

“We are working with the appropriate agencies to resolve this issue,” said TCAD Chief Appraiser Marya Crigler. “At this time, we do not have an estimate on how long it will take to restore our network.” 

The agency’s phone lines and online chat are currently down as a result of the attack. The TCAD website and online property search are unaffected by this issue, nor are property tax bills and payments.  District staff says it it still able to answer property-related questions and process homestead exemption applications, however response times may be delayed. 

Property owners with questions about their property tax bills should contact the Travis County Tax Office. 

Added Crigler, “We appreciate everyone’s patience during this time. We are working diligently to get our systems fully restored as quickly as possible.” 

Updates on this situation will be available on the TCAD website at www.traviscad.org 

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